Delete your Inksound data

Notes, drawings, typed text, pictures, PDFs and audio recordings are stored on your device, and in backups: the ones you make, and your device's iCloud or Google backup if it is on. We never keep them. To delete them, delete the notes in the app, or uninstall Inksound, which removes them from the device. Backups stay until you delete them: see Backups in Google Drive below, and your device's settings for its iCloud or Google backup.

A picture of a selection that you send with Ask AI's Answer here passes through our server without being stored (see the Privacy Policy).

If you bought Inksound Pro, our purchase service RevenueCat stores your purchase history with an anonymous app user identifier, so your purchase can be restored. It contains no name, email or note content.

1. Open the Support page and put "Delete my data" at the start of your message.
2. Tell us your device (iPhone, iPad or Android) and the date of your purchase, so we can find the record, then send the form.
3. We delete the matching purchase record within 30 days and confirm by email.

Deleting the purchase record means a purchase can no longer be restored on a new device. Apple and Google keep their own payment records under their policies; you can manage those in your Apple ID or Google account. See also our Privacy Policy.

If you connected Google Drive in Inksound, your backups are in your own Google Drive, in the folder Inksound Backups. They never reach us, so you delete them yourself:

1. In Google Drive, delete the Inksound Backups folder, or the backups in it that you no longer want.
2. Empty the Google Drive trash if you want them gone at once. Otherwise Google deletes them from the trash after 30 days.
3. So that Inksound stops making backups there, tap Disconnect under Google Drive in Inksound's Settings. To remove its access on Google's side too, go to myaccount.google.com/permissions, choose Inksound and remove its access.

A backup you saved somewhere else yourself is wherever you saved it: delete it there.

If you reported an answer from Ask AI's Answer here, the report (the answer, your question, the reason you chose and the other details the Privacy Policy lists, with nothing that identifies you) is kept for up to 12 months and then deleted.

To have a report on an AI answer deleted before its 12 months, write to us through the support page. Put Delete my data at the start of your message, followed by your question or a few words of the answer, and we will find the report and delete it. We do this within 30 days and tell you when it is done.

Apart from reports, we keep nothing you send with Ask AI: the picture and the question are not stored, and the day's counts are deleted within two days. What we delete is gone from our database's recovery copies within 30 days. What Google kept is covered by Google's policy (see the Privacy Policy), and we cannot delete it.